Delivery terms
About Prestige Pour
At Prestige Pour, we specialize in premium decorative glass bottles designed to enhance your home, office, or special occasions. We are committed to providing exceptional products at fair prices by working directly with trusted manufacturing partners worldwide.
This approach allows us to reduce unnecessary operational costs and pass those savings on to our customers while maintaining high standards of quality and craftsmanship.
Order Processing & Delivery
Order Processing
Once your order is placed, our team requires approximately 1–3 business days to process and prepare it for shipment.
Orders placed on weekends or public holidays will be processed on the next business day.
After your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Estimated Delivery Times
Our average delivery time is 5–10 business days after processing.
Please note that delivery times may occasionally be affected by factors outside our control, including carrier delays, customs inspections, weather conditions, or periods of high demand.
Shipping Costs
We are pleased to offer FREE SHIPPING on all orders.
There is no minimum purchase requirement to qualify for free shipping.
International Warehousing & Fulfillment
To ensure efficient delivery and product availability, orders may be shipped from one of our trusted fulfillment centers located in various regions worldwide.
All products undergo thorough quality inspections before shipment to ensure they meet our standards.
Customs & Import Duties
Most orders are delivered without additional charges.
However, in rare cases, local customs authorities may impose import duties, taxes, or handling fees. Any such charges are determined by the destination country and remain the responsibility of the customer.
Payment Methods
We offer secure payment processing through trusted payment providers. All transactions are protected using SSL encryption.
Accepted payment methods include:
- Visa
- Mastercard
- American Express
- PayPal
- Shop Pay
- Apple Pay
- Google Pay
Returns & Refunds
If you are not completely satisfied with your purchase, please contact our customer support team for assistance.
Items must be returned in accordance with our Return Policy requirements.
Orders cannot be modified or cancelled once processing has begun.
For complete information regarding eligibility, return periods, and refund procedures, please refer to our Return & Refund Policy.
Lost or Delayed Shipments
If your package experiences unexpected delays, please contact us and we will gladly assist in tracking your shipment.
If an order has not arrived within a reasonable timeframe, our support team will work with you to find an appropriate solution.
Customer Support
If you have any questions regarding your order, shipping, or our products, please contact us:
Email: contact@prestige-pour.com
We are always happy to assist you.
Important Notice
Prestige Pour sells decorative glass bottles intended for display, décor, gifting, and creative use. Products are sold empty and do not contain alcohol or any other liquid contents.
Our commitment is to provide beautiful, high-quality decorative pieces that bring elegance and character to any space.